All products are produced to order. Your total lead time includes production time (listed on this page) plus delivery once your order has been dispatched.
| Sydney, Melbourne, Brisbane | 1–2 business days |
| Adelaide, Perth, Canberra | 2–5 business days |
| Hobart, Darwin | 4–6 business days |
| Regional areas | 3–7 business days |
| Remote areas | 7–14 business days |
Step 1: Browse & Order
Choose your products and get started. Request a custom quote or place your order directly. Pay now, or pay later.
Step 2: Review & Approve
We design your custom artwork proof and send it for your approval. You're in control of the final look.
Step 3: We Create Your Products
Once artwork is approved and payment made, production begins. Your custom items are professionally created to your exact specifications.
Step 4: Express Delivery
Your branded products are shipped via express courier with tracking, delivered directly to your door.
Can I see a proof before you print?
Yes – we provide a free digital mockup with every order. Nothing gets made until you approve it.
What’s your minimum order quantity?
It varies by product, but you’ll see the MOQ listed on each page. Need less? Ask us – we might still be able to help.
What format should I supply my artwork/logo in?
Vector files (.eps or .ai) are ideal, but send what you have. Our team can sort it.
Do you offer express/urgent production options?
We do. We've actually got an entire category dedicated to express products. Check out the Surge Express range on the website.
Do you offer samples?
Absolutely. If you want to check the feel, size or quality, just let us know when you request a quote.
